At SWARISH JEWELS, we take immense pride in delivering exceptional quality and craftsmanship in our products. We strive to ensure your utmost satisfaction with every purchase. Please take note of our refund and exchange policy outlined below:

Replacement Only: We do not offer refunds under any circumstances. However, we do provide the option for product exchanges in specific cases.

Exchange Eligibility: Exchanges are only permitted in the following situations:

  1. Damaged Product: If you receive a damaged item, please notify us within 3 days of receiving the product. We will gladly arrange for a replacement.
  2. Wrong Product Received: In the event that you receive the wrong product, please contact us within 3 days of receiving the item. We will facilitate the exchange process and ensure you receive the correct item.

Size Selection: Once a size has been selected and the order is placed, it cannot be changed. All our items are made to order, and therefore, we encourage you to carefully review the sizing information before finalizing your purchase.

Courier Company Responsibility: While we make every effort to ensure secure packaging and reliable delivery, any damage caused during transit by courier companies is beyond our control. We are not held responsible for such damages. However, we will gladly assist you in contacting the courier company and initiating a claim if required.

Shipping returns

To exchange your product, you should mail your product details and pictures to: swarishus@gmail.com.

You will be responsible for paying for your own shipping costs for replacing your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Please note that all exchange requests are subject to our review and approval. We reserve the right to decline an exchange if the product shows signs of misuse, alteration, or damage caused by the customer.

For any exchange inquiries or to initiate an exchange process, kindly reach out to our customer service team within 3days of receiving your order. We will be delighted to assist you further and ensure your complete satisfaction.

Thank you for choosing SWARISH JEWELS. We appreciate your trust in our products and look forward to serving you